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北京市
长岛美食
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美食
日式料理,寿司,亚洲料理
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午餐,晚餐
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2140 Merrick Mall, Merrick, NY
12 条点评
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Lovely restaurant with great good. Very good prices for lunch. Staff not friendly but food is excellent. We go here often.
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2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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Food was decent, service ruined it all. This is the third time we came here with some friends and their kids and last time the service was OK this time it was horrible so needless to say most likely won’t be going back to this place anytime soon. Our kids are teenagers and all had our own meals for the prices that they charge should be able to deliver a higher level of service. First off it took forever to the waitress to come to us and then when she did she wanted to take the entire order all at once because they probably wanted to get us in and out as quickly as the kids so they could turn the table. We ordered some appetizers and then she came back with our drinks and appetizers took our food order after she brought our food we didn’t see her afterwards. One of the appetizers was a tuna avocado roll she came back with a tuna roll and we stood that we wanted tuna avocado she whipped out her notebook and shows us what she wrote and she said no it says tuna, meanwhile I can’t read Japanese so whatever she showed me was what it was but regardless we know what we ordered and she was arguing and she said this is not OK basically asking us if will eat the avocado tuna roll without the avocado and we said no we’d like avocado she went back to the sushi chef came back 30 seconds later they put slices of avocado on top of the rolls and then she said can you go is this OK which we responded looking at each other I can’t believe she just did this and then we just said fine whatever she said don’t worry I won’t charge you for the avocado at that point I wanted to take the bill so far pay it and leave because I was so angry at somebody responding that way. We had some overpriced desserts after our meal and we left. I won’t go back there again there are much better options for sushi between Merrick and Massapequa that you can go to that actually value their customers and have better food and come at a more reasonable price.
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管理层回复
2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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