Very frustrating. Don’t worry yourself if you have large number of people. I understand that it’s normal for a hotel to refer customers to affiliates if you experience shortage in rooms. but how can you tell me your place is full and i have to use my own money to pick a car to your affiliates hotel? They made sit at their reception for hours before driving me to the place. The most annoying part is the place was just 4-5min away from them. Mtchhhewww
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管理层回复
2019-10-16 Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。