点评:We booked and paid for the Hour on the Surrey bikes, only to arrive at the confirmed time and it all being shut. I sent an email on the day asking why it’s shut, and had been the entire time we were in Hervey Bay. Tried calling multiple times, Still to this day, I have not heard back and we have not received a refund.
翻译:我们预订并支付了萨里自行车的小时费用,只是为了在确认的时间到达并且全部关闭。那天我发了一封电子邮件询问它为什么关闭,我们在赫维湾的整个时间都是这样。多次尝试拨打,至今仍未收到回音,我们也未收到退款。