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This place is a joke. We ordered drinks to the table which took 25 minutes to arrive (we ordered 1 beer, a chocolate milkshake and one raspberry soft drink). When we expressed that the wait time was terrible, the staff just looked at us and walked away. Not once we were rude or disrespectful toward staff, we only expressed our concern for the wait times. We waited half and hour for the food which came out at different times. The food was tasteless, cold and wet for some reason. Overall it was the biggest waste of time and money. You couldn't pay me step foot in there again.
We waited over an hour for our food. We received 2 meals when asked where the other meals were, the waitress disappeared to the kitchen and never returned. 30 minutes later someone came over and asked what we ordered. To realise that 3 meals never went through to the kitchen. We did get the 3 meals free. The tenders we did get were Amazing in flavour and cooked well. However unfortunately to dampen our experience further my son found a long blonde hair in his drink. He returned it which they replaced however we were going to get charged for the drink. After discussing this further with the floor manger they gave it to us for free. when we received the burgers 90 minutes later there was a hair in fries. By this time my children were tired and we just left. Unfortunately after this experience we won’t be returning.
Laughably bad. Food took over an hour to arrive. After waiting an hour we gave them a 5 min or we leave ultimatum and miraculously some of the food appeared. We sent back/cancelled the tenders thinking they had dropped some but no four tiny pieces of chicken is what you get for $20. One waiter dumped other people’s food on our table three times. When my food arrived 30 minutes after everyone else’s the waiter spilt food over my lap, phone - no apology. At least it was cold - not intentionally of course. We complained to the manager who begrudgingly discounted the bill but no apology - care factor zero. One highlight, our waitress did her absolute best but being hit by complaints from so many diners must have been tough. She looked on the verge of tears. Do yourself a favour go to one of the other burger joints/tex mex places. AVOID✋🛑🚦 Oh and check Trip Advisor reviews! (TGIF have responded to my Google Review offering to discuss the issues - good that they reacted quickly but let’s see what they say.
B&B from Ireland met your waiters Ivanfrom Spain and Giacometti from Peru They are 2 very beautiful people and a huge asset to your Resturant Very professional courteous and ever so helpful A real delight to meet and be waited on by them I wish them the very best in their future endeavours Thanks fromB&B Ireland
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