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Enzo's Hideaway Tunnel Bar

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1560 E Buena Vista Dr Disney Springs, Lake Buena Vista, FL
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While visiting Disney Springs this past month, we had some extra time for lunch, and the kids decided to get a reservation for Enzo's Hideaway. We were very fortunate to reserve a time within about 30 minutes of wanting to be seated. As its name implies, this site is tucked away from the walkways and sidewalks of Disney Springs ... kinda feel like you are entering a secret location. The entrance is nicely decorated as a "premier" site with a big, heavy, metal door and small "peep" opening. The inside is also nicely decorated like a wine cellar, with numerous tables, wall decorations, large vases, etc. My family ordered some drinks and a meal ... all of which was very good. We especially liked the variety of food options, and the drinks were also quite plentiful. The food was delicious, and the amount per serving was appropriate for the cost. The only negative comment was the amount of time it took to receive our food. It did not seem as though the place was busy, but it still took more than 30 minutes for our meal to be prepared and delivered. Perhaps that is the norm? We would definitely go back, as we really enjoyed this "off-the-beaten path" establishment.
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2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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Seated our family of 11 very quickly and immediately served us our drinks. The server was very pleasant but didn’t get any help from his co workers so it seemed slow. Our food orders included steak, chicken parm and pasta dishes which were very good and most of us were included in the clean plate club. My son is a chicken parmigiana snob and said his breast was pounded out vs, a full breast so he said it was just okay. Otherwise we were pleased and would return.
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管理层回复
2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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My wife and I had dinner here during a recent visit to Walt Disney World. The service and food was very good overall, and there is an underground, old school restaurant type of vibe here. The menu isn't overly extensive however, most in your group should find something they would like to order. It can be a little difficult to find and if you have someone with disabilities in your group, you will have to find the lower approach to the entrance, which has ramps as the upper approach is only accessible via some steep stairs. I would recommend this place when in the area for an enjoyable experience.
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管理层回复
2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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We love Enzo's Hideaway! We've had drinks and eaten there several times, and we will be back. The food is spot on, service is always great, and the atmosphere/theming is AWSOME. Enzo's is somewhat hidden and many times you can score a high top table in the bar area when Disney Springs is slammed (they are first come)...
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管理层回复
2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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The food we had was great. The service was excellent. Easy to get into when we were there and you’re away from the crowds at Disney Springs. Veronica, our server was fantastic. We had the focaccia Della casa, and the rigatoni alla bolognese. Very good.
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管理层回复
2019-10-16  Tina Nobrega, Gestor de Relações com o Cliente, Tripadvisor会员 (酒店代表)
尊敬的客人:非常感谢您分享您的详细评论。很抱歉,我们的所有服务和设施都没有让您满意。夏季的晚餐时间从19:30开始,从11月和冬季开始更改为19:00。很抱歉,您没有在出发当天要求早餐,因为我们总是组织早早餐,安排在前一天晚上将其放在客房内。至于通往海滨长廊的通道,仅适用于行动不便的客人。尽管我们没有任何安全问题,但出于对客人安全的考虑,这个入口基本上保持关闭。我们希望,尽管如此,您还是与我们度过了轻松的时光,并期待着欢迎您下次访问我们美丽的岛屿。多谢您的偏好。亲切的问候

此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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